Mountaineer Gas Company

Natural Gas Leaks

Signs of a Natural Gas Leak

• Dirt or dust being blown into the air

• Water or mud bubbling

• Fire coming from the ground or appearing to hover above the ground

• Dead or dying vegetation in an otherwise green area

• A roaring, blowing or hissing sound

• The odor of gas or rotten eggs

 

Symptoms of Carbon Monoxide Poisoning include:

• Dizziness

• Shortness of breath

• Headaches

• Confusion

• Nausea

• Fainting

 

Proper Response to a Natural Gas Leak

DO:

• Turn off all motorized equipment in the area

• Leave the area immediately

• From a safe location call us at 1-800-834-2070 or call 911

• Warn others to stay clear of the area

 

DO NOT:

• Operate telephones, light switches, electrical appliances/tools or other items that may be an ignition source

• Operate pipeline valves

• Enter structures where gas could accumulate

• Prematurely extinguish fires without stopping the flow of gas

 

Natural gas pipeline emergencies or failures are rare, however they can occur. An informed emergency responder with the assistance of an aware and educated public can help minimize potential damage or injury in the unlikely event of an emergency.

 

For more information about our emergency response actions and capabilities, you may contact us at 1-800-834-2070.

 

CUSTOMER SERVICE

GAS EMERGENCY

1.800.834.2070 or 911

SERVICE QUESTIONS

1.800.834.2070

Mountaineer Gas Company  |  PO Box 5201  |  Charleston, WV 25361-0201

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